Hi everyone,
I’m writing this because a few readers recently flagged a technical issue. When attempting to upgrade their subscription or renew, they received a red error message saying “No such customer” (followed by a code).
This is a synchronization glitch between Substack and the payment processor, but I can get it fixed for you quickly.
If you are seeing this error, just reply to this email or contact me directly at rei@konichivalue.com, and I will help you sort it out.
Thanks for reading,
Rei Saito